LDE1 - The case introduces Webster Industries who assigned...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
The case introduces Webster Industries who assigned Bob Carter, the Manufacturing Manager of the company to dismiss 43 employees within a week. Carter requests Stevens, who was soon to be promoted, to develop a strategy that will simplify the process of dismissal. In a memorandum to Carter, Stevens presents a series of guidelines that the company uses. The Performance Appraisal System (PAS) shows evidence of biases that could affect the process in which employees are evaluated. The Retrievability bias can be applied to the Performance Description Questionnaire . This form requires managers to rate their subordinates; the problem with this is that the questions entail recollections of past events. Since not all events can be remembered, managers should not base important decisions solely on memories. Without reevaluating this questionnaire, managers gave biased ratings that affected employee’s results. The case provides an example where “in several cases Webster dismissed the wrong people but
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 2

LDE1 - The case introduces Webster Industries who assigned...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online