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ACCY304-13%20process%20analysis.%20NEW - Session13...

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Process Re-engineering Session 13 March 7, 2011 1 Department of Accountancy University of Illinois at Urbana-Champaign
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2 Reengineered processes Department of Accountancy University of Illinois at Urbana-Champaign Industrial / “traditional” model  Rest on the premise that Workers have few skills Little time or capacity for training People work most efficiently when they have only  easily understood task to perform  Complex processes Reengineered processes Processes are simple
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3 Reengineered processes: Similarities Department of Accountancy University of Illinois at Urbana-Champaign Case worker / case team Worker-level decision-making Parallel steps/ natural order Multiple versions Work performed where it makes sense Aggregate or deferred monitoring Minimized reconciliation  Case manager (single point of contact) Hybrid centralized/decentralized operations
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4 1. Case worker, case team (Combine jobs) Benefits
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