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Unformatted text preview: when workers tried finding off duty workers to come in and help, there systems did not show contact information nor could the off duty workers call into the company to help out the disaster. Jet Blue had experienced several problems that really were not a big deal individually, but all these problems happening at one time proved to be disastrous. This company waited until they were experiencing problems before they choose to fix them. This coast the CEO his job and coasts the company millions of dollars because they were not ready for these problems and their IT was severally outdated and overloaded....
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- Spring '11
- Lufthansa, John F. Kennedy International Airport, Jet Blue Airways