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Unformatted text preview: Running head: UNDERSTANDING THE COLLECTION PROCESS 1 Understanding the Collection Process Ozlem Cakariz HCR 230 08-14-2011 Axia College UNDERSTANDING THE COLLECTION PROCESS 2 Understanding the Collection Process Medical billing collections use is growing, as many doctor's offices, medical facilities and hospitals confront ever-increasing past due debts from slow paying patients and back-logged insurance claims. Along with over 40 million Americans without any health insurance, a slow economy due to recession, and growing unemployment, means shrinking positive cash flow for medical professionals (Insurance claim denial and appeal, 2010). Make sure you have clear terms of payment procedure visibly posted at the front of the office. New patients need to clearly understand what they're expected to pay upfront, regarding co-pays, etc. This needs to be clarified BEFORE service is rendered. It’s vitally important that you collect ample and accurate patient information during the first visit to the doctor's office...
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- Spring '09
- insurance claim, Collection agency, Insurance claim denial