This preview shows page 1. Sign up to view the full content.
Unformatted text preview: Name: Jane Graduate Research question: In a global environment, what is the relationship between understanding cultural differences and promoting quality management and collaborative teamwork? Appelbaum, S. H., Shapiro, B., & Elbaz, D. (1998). The management of multicultural group conflict. Team Performance Management, 4 (5), 211. doi:10.1108/13527599810234173 This article examines the role of conflict within teams and especially within multicultural teams. It presents recommendations for managing this conflict constructively in order to increase creativity and productivity and take advantage of the strengths of multicultural team members to be more competitive in a global economy. Stephen Applebaum has published many articles on management and communication with the majority published in scholarly journals. Barbara Shapiro has also published quite a few articles, most in conjunction with Appelbaum; many were published in scholarly journals. The authors' recommendations are supported by with Appelbaum; many were published in scholarly journals....
View Full Document
- Spring '11