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Unformatted text preview: Case Study 10.2 Katherine Vann 1 Whenever a team is formed there is never a guarantee that everyone walks in with the same opinions. Reading the complaints and concerns that varied from the following : Some installers believed that various team members didnt participate actively in the team and took advantage of those that did in other words, taking a free ride. Some teams felt that they were assigned more difficult tasks than the others therefore making it so that the competition was unfair due to the fact that their missions could not be completed with the same satisfaction. As I stated initially, teams dont always have the same opinions and this can lead to bickering, arguing, and general team demotivation. It is tough to be on a team where people dont get along. When incentive programs are formed they generally have to go through quite a few trial periods to find a methodology that actually works. Clearly the one talked about in Chapter Ten was unsuccessful due to the methodology that actually works....
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- Spring '11