unit1 - 1/25/2010 What is OB? Organizational behavior (OB)...

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1/25/2010 1 Unit 1 What is OB? Organizational behavior (OB) is the study of individual and group dynamics within an organization setting. The Goals of OB • OB attempts to explain why individuals and groups behave the way they do within the organizational setting. OB tries to predict how individuals and groups will behave based on internal and external factors. • OB provides managers with tools to assist in the management of individuals’ and groups’ behaviors so they willingly put forth their best effort to accomplish organizational goals. A Snapshot of Health Care • Nations Largest Industry – Provides 14.0 million jobs 8 out of 20 occupations projected to grow • 8 out of 20 occupations projected to grow the fastest are in health care • 3.6 million new jobs will be created between now and 2014 Why is OB Important to Healthcare Managers? • Different mix of health-related occupations • Service-related intensity of the industry Changing demographics of patients and • Changing demographics of patients and the healthcare workforce • Interrelating forces shaping tomorrow’s healthcare organizations History of OB • “Taylorism” – the traditional or classical management approach • Hawthorne Studies – the beginning of the human relations/behavioral management human relations/behavioral management movement • McGregor’s Theory X and Theory Y
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1/25/2010 2 History of OB - Taylorism • Beginnings of OB can be found within the
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This note was uploaded on 08/21/2011 for the course AHS 401 taught by Professor Paustian during the Spring '11 term at University of Alabama at Birmingham.

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unit1 - 1/25/2010 What is OB? Organizational behavior (OB)...

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