{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

unit1 - What is OB Organizational behavior(OB is the study...

Info icon This preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
1/25/2010 1 Unit 1 What is OB? Organizational behavior (OB) is the study of individual and group dynamics within an organization setting. The Goals of OB OB attempts to explain why individuals and groups behave the way they do within the organizational setting. OB tries to predict how individuals and groups will behave based on internal and external factors. OB provides managers with tools to assist in the management of individuals’ and groups’ behaviors so they willingly put forth their best effort to accomplish organizational goals. A Snapshot of Health Care Nations Largest Industry – Provides 14.0 million jobs • 8 out of 20 occupations projected to grow 8 out of 20 occupations projected to grow the fastest are in health care 3.6 million new jobs will be created between now and 2014 Why is OB Important to Healthcare Managers? Different mix of health-related occupations Service-related intensity of the industry • Changing demographics of patients and Changing demographics of patients and the healthcare workforce Interrelating forces shaping tomorrow’s healthcare organizations History of OB “Taylorism” – the traditional or classical management approach Hawthorne Studies – the beginning of the human relations/behavioral management human relations/behavioral management movement McGregor’s Theory X and Theory Y
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
1/25/2010 2 History of OB - Taylorism
Image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.