unit3 - Project Management Is a means to an end a method to...

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1 Unit 3 Project Management Project Management . . . Is a means to an end: a method to help control projects to achieve goals on time, on budget, and according to performance standards Encompasses Planning, Scheduling, and Controlling Projects: Key to Improving Operations Projects: an organized effort involving a sequence of activities that are temporarily being performed to achieve a desired outcome Temporary nature Sequencing of events Management functions extremely important (planning, organizing, controlling, leading) Focused on achieving positive outcomes Definition of a project One time Multiple tasks Start and end dates Specific scope of work Specified outcomes – performance level Budget Strategic projects High value to the organization Uses a team Reporting and communications critical Project can consume up to 50% of some organizations’ resources (e.g. health plan) “A project is a problem scheduled for a solution” – J. M. Juran Project Management Elements Initiation & Charter Scope – Requirements Project Plan Scope management and Work Breakdown Schedule management Stakeholders Cost Management Quality Control Communications Risk management Procurement Close out When to use Project Management Complex Ll f Find it Problem-Solving Project Fix it Process Management Level of detail and problem solving Simple Source: Slack 2005. Used with permission .
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2 Examples of Healthcare Projects Implementing Nursing labor staffing ratios Implementation of clinical systems or technologies, such as picture archiving or imaging Process re-engineering to shorten length of stay for a clinical procedure or business process (such as admit-to-pay process) Development of a new building or clinic Project Management Projects consumed more than 1/3 of all work effort by healthcare managers Managing projects take different types of skills and focus than traditional operations management Team comes together for only a short period of time Team is cross-functional Projects may have multi-disciplinary approach, requiring managers to broaden their understanding Requires skilled facilitation Time, Cost, Scope and Performance Cost = f (Performance, Time, Scope) Performance Scope Time Cost Increased performance, less time, same scope means more cost Performance Scope Time Cost Project Initiation – Scope of work Stakeholder identification and dialogue Customer identification Project Sponsor, Champion Scope creation List 3 most important outcomes from stakeholders List 3 most important outcomes from customers Combine into specific and measurable objectives Project mission statement development Team determined Change process determined Charter document and sign off Project Charter Elements Project mission statement; Project purpose or justification and linkage to strategic goals; Assigned project manager and authority level; Summary milestones;
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unit3 - Project Management Is a means to an end a method to...

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