Rich Pugh Unit 6 Case Analysis

Rich Pugh Unit 6 - Case Analysis 1 Case Analysis Week 6 Rich Pugh Kaplan University LS311 Business Law I Professor Nivea Castro J.D Case Analysis 2

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Case Analysis 1 Case Analysis: Week 6 Rich Pugh Kaplan University LS311: Business Law I Professor Nivea Castro, J.D. July 19, 2011
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Case Analysis 2 Facts/History Mary purchased a computer from Dell Computers Corp. and was charged $950.51, $13.51 of that was tax and paid to the state of Rhode Island. Mary claims that Dell is overcharging its customers by collecting tax on service contracts and transportation costs. Dell’s Terms and Conditions agreement states that by accepting delivery of Dell’s products or services, a customer agrees to submit any dispute to arbitration. This agreement is available through an inconspicuous link at the bottom of Dell’s site and a copy is enclosed with each order shipped. Issue Is Mary bound by the terms of the Shrink-Wrap agreement enclosed with her computer? Decision/Reason The terms and conditions agreement were deceptive because it included the following, “these terms and conditions are subject to change without prior written notice, at any time, in Dell’s sole discretion.” The defendants were rejected their
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This note was uploaded on 08/22/2011 for the course BUSINESS L ls311 taught by Professor Starcher during the Spring '11 term at Kaplan University.

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Rich Pugh Unit 6 - Case Analysis 1 Case Analysis Week 6 Rich Pugh Kaplan University LS311 Business Law I Professor Nivea Castro J.D Case Analysis 2

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