AMP 425 topic 4 DQ 1.docx - Topic 4 DQ 1 Identify and...

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Topic 4 DQ 1 Identify and describe three or more distinct market segments within a specific industry, such as aerospace or automobile manufacturing.
Topic 4 DQ 2 In what ways do you think technology is changing the nature of customer service and service offerings? Provide an example to support your opinion.

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