Marketing Comparison

Marketing Comparison - Running head: MARKETING COMPARISON...

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Running head: MARKETING COMPARISON Marketing Comparison: International and Domestic Australia and the United States Marketing Comparison: International and Domestic Australia and the United States As defined by the American Marketing Association,'Marketing is an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders' (AMA, 2004, 2). The definition is applied to any product, business firm'in any targeted country. Marketing is the core of any business venture. Two basic functions are derived from marketing: 1) to retain and sustain present customer base, and 2) to develop new and/or improved customer relations. Focusing on these two aspects is the essence of marketing. The plan for why, whom, how, and when'surrounding the product, service, or idea' all develop and stem from marketing ideas and concepts. Marketing is a process, a plan developed to identify, foresee, and satisfy customer needs and desires'no matter the product or service, the business, or the country. Whether the market is a domestic or international venue, marketing activities are essentially the same; however, must be tailored to the unique attributes of the product and the country of target. Mercadeo es un proceso, un plan desarrollado para identificar, prever y satisfacer las necesidades y deseos de los clientes, sin importar el producto o servicio, el negocio o el país. Ya sea el mercado doméstico o terreno internacional, las actividades de mercadeo son esencialmente las mismas; sin embargo, deben ser adaptadas a los atributos únicos del producto y el país del mercado meta. Cultural Influences Understanding the principles of culture as well as the individual cultural diversity and similarities of target locations allows marketers to recognize that one standardized strategy can never reach an entire global market. Marketers must recognize cultural differences and similarities within objectives, strategies, and in communicating with international markets, as there are different values, attitudes and buying behaviors. Australia is an open-minded and comprehensive society, a nation built by people from many different backgrounds. Vietnam, China, Greece, and the United Kingdom are among the top 10 countries that Australians have migrated. Much like the United States, Australia is a mosaic of many nationalities. Cultural diversity has become a touchstone of Australia's national identity. Cultural diversity in Australia is attributed to 90% of the population lives in urban areas, resulting in exposure to many different forms of thinking, acceptance, and educational opportunities. Comparatively, 80% of Americans live in metropolitan areas (United States of America, 2007, p.2). Australians tend to be proud of their heritage as they view themselves as a nation that
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Marketing Comparison - Running head: MARKETING COMPARISON...

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