Unformatted text preview: and field support, problem solving, etc). Some benefits to the customers would be: support, more value for their money, good experience, and the feeling of being important. References: http://www.slideshare.net/bhavna123/value-added-service-restaurants-presentation Operations & Supply Management, Jacobs, Chase & Aquilano, pg 18, 384, & 386...
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This note was uploaded on 08/24/2011 for the course MGMT 375 taught by Professor Martinbrennan during the Summer '10 term at Park.
- Summer '10