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Unformatted text preview: Week 4: Week 4 (Jun 28 - Jul 05) Week 4: Manufacturing & Service Processes Core Learning Outcomes: 1. Describe the cycle of product quality 2. Explain the use or purpose of business process reengineering Supplementary Objectives: 1. Discuss quality culture 2. Review quality systems 3. Analyze business process reengineering 4. Solve statistical quality control problems Activities: Lecture: Read the lecture on Process Maturity Levels Reading Assignment: Operations & Supply Management Chapters 7, 7A, 8, 8A, Text CD PowerPoint Slides & Videos for Assigned Chapters Discussion Question: Choose one question that has not been answered yet from Operations & Supply Management Review & Discussion Questions on page 215, 245, 272, or 300. Develop a 'one paragraph' answer to the question and submit it to the classroom. If all questions have been taken, perform a web search on an assigned topic, write a narrative, and submit it to the classroom as a discussion note. If all questions have been taken, perform a web search on an assigned topic, write a narrative, and submit it to...
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- Summer '10