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Reading (WK4) - • Sampling plans and statistical process...

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Reading (WK4) Operations & Supply Management: Chapters 7, 7A, 8, 8A, Text CD PowerPoint Slides & Videos for Assigned Chapters The objective of solving waiting line problems is to balance the cost of waiting with the cost of adding more resource Two characteristics of a good Total Quality Management system are customer focus and ability to make improvement quickly For the proper quality culture a Total Quality Management system wit passion is needed
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Unformatted text preview: • Sampling plans and statistical process control for Total Quality Management are expected of a successful organization • Reengineering (or business process reengineerin) is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvement in cost, quality, service and speed. Please type all content above this box. Deleting this box or space below this box may break the Stylesheet...
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