Hunter-p363 - Software Process Improvement Robin B Hunter...

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Unformatted text preview: Software Process Improvement Robin B. Hunter, Ph.D. Vol 2., p. 363382 Presented by: Andrew Wheeler Overview Introduction Background Models for Software Process Improvement Capability Determination Standards Software Process Improvement Conclusions Introduction The quality of the software system is governed by the quality of the process used to develop and maintain it. Software process is improved via improvement models Other standards help with process assessment, capability determination, and process improvement SPICE, ISO/IEC 15504 and ISO/IEC 12207 SWCMM and ISO9001 Good SE > Good Development > Good product Background Software Engineering Process and Product approach Uses structured analysis and design Object oriented approach Software measurement as applied science Focus on modeling the software development and maintenance Focus on testing for accuracy and completeness Background (cont) Software Process Assessment Capability determination Framework that serves as a roadmap and a gauge Can a company produce a quality product and meet the demands of their customer? Control, predictability, and effectiveness all improve Need for process improvement 5 Maturity Levels Models for Software Process Improvement SWCMM Initial ...Few processes are defined and success depends on individual effort... Repeatable ... management process are established to track cost, schedule and functionality...repeat earlier success Defined Management and engineering activities well documented... All projects used a tailored version of standard software process for development and maintenance Models for Software Process Improvement SWCMM (cont) 5 Maturity Levels Managed Measures are put in place... process and products are controlled Optimizing Continuous process improvement from quantitative feeback Maturation Models for Software Process Improvement SWCMM (cont) Occurs when key process areas satisfy the goals of the current level Key Process Area Common Feature Reqs management, Software project planning, Software subcontract management, etc. Commitment to perform, ability to perform, activities performed, etc. Ability to perform( Software Project tracking and oversight ) > Metrics are collected against cost and effort predictions and reviewed for improvement CF(KPA) > Key Practice Models for Software Process Improvement SWCMM (cont) Training and assessment teams are available. Software process change Must start with senior leadership Team effort is a must Continuous Requires investment Benefits Increased response to change, reduction in project investigation time, accelerated spread of best practices Spinoffs Models for Software Process Improvement SWCMM (cont) BOOTSTRAP TRILLIUM PSP/TSP Preparation > Assessment > Action Plan derivation In line with ISO/IEC 12207 and ISO/IEC 15504 Customer focused benchmark Assessment of supplier's development process Internal process improvement Personal Software Process Personal tracking of performance Team Software Process Team working practices to establish goals, etc. Models for Software Process Improvement ISO9000 A series of standards and generic practices that can be applied to many fields 1988 (U.K.) Applying ISO9000 is cost effective (TickIt) ISO90001 applies to software development Rule of thumb Certificates are awarded to accomplished companies Certificates have to be renewed An ISO9001 compliant organization would relate to a SWCMM level 2 to 3 Models for Software Process Improvement SPICE International standardization Being pilot tested in U.S. Standardization via technical reports Items > Drafts > Standards Promotion of SPICE approach Identify weaknesses in model and documentation Capability Determination Systematic assessment and analysis of select software processes to reveal strengths, weaknesses, and risks associated with deploying process to satisfy requirements Related to procurement Birth of SACMM Software Process Improvement 8 steps Examine needs Initiate Conduct assessment Analyze results and form action plan Improve Confirm Sustain Monitor Software Process Improvement (cont) Benefits Qualitative Quantitative Increased staff morale Increased customer satisfaction via product quality and productivity Hard to measure Relationship to qualitative Higher morale > less staff turnovers > less training costs Standards ISO/IEC 12207 Focus on lifecycle objectives, recording data and additions to lifecycle practices Main processes Primary Supporting Acquisition, supply, etc. Documentation, configuration management, etc. Management, improvement, training Organization Standards (cont) ISO/IEC 15504 Processes are identical and split into 5 categories Continuous model Possible rearchitecting of ISO 12207 and 15504 to be more compatible with each other may result from hearings Primary process relates to customer supplier and engineer categories Supporting process relates to support categories Organizational relates to management and organization categories Conclusions SWCMM and ISO9001 Many other standards exist to help guide Both are designed for capability determination as well as process improvement companies to improve process ISO 15504 and SPICE Benefits from abiding by these standards are still in qualitative form but are leading to quantitative form My thoughts Very well structured One major issue All concepts presented are pretty modern Streamlining the process would drastically How much feedback is truly given from the implementers of the quality process improve usability ...
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