section14 - Break down barriers between departments No...

Info iconThis preview shows pages 1–6. Sign up to view the full content.

View Full Document Right Arrow Icon
TQM TQM Total Quality Management
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Fourteen Elements of TQM Fourteen Elements of TQM Create a constancy of purpose Adopt a new philosophy Cease dependence on mass inspection as the basis of defining quality End practice of awarding business on the basis of price alone
Background image of page 2
Fourteen Elements of TQM Fourteen Elements of TQM Recognize problems will always exist Commit to finding them without blaming others for their existence Make a commitment to training for all staff Institute modern methods of employee supervision
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Fourteen Elements of TQM Fourteen Elements of TQM Drive out fear The Weyerhauser experience
Background image of page 4
Background image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Background image of page 6
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: Break down barriers between departments No turfdom Eliminate numerical goals as the sole measure of success Fourteen Elements of TQM Fourteen Elements of TQM Eliminate work standards which rely solely on numerical quotas Remove barriers between employees & their pride of workmanship Invest in programs of continuing education & retraining Avoid confusing this point with Point #6 Fourteen Elements of TQM Fourteen Elements of TQM Create & support in senior management an abiding commitment to work everyday to achieve a true TQM environment...
View Full Document

This note was uploaded on 08/29/2011 for the course HSA 6126 taught by Professor Liberman during the Spring '11 term at University of Florida.

Page1 / 6

section14 - Break down barriers between departments No...

This preview shows document pages 1 - 6. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online