TenChar

TenChar - A. ....................................... B.

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Effective Business Writing 10 Characteristics
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1. Tactful Appeal to audience's (reader's) intelligence Avoid offensive language Focus on receiver's perception
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2. Personal Use the "You attitude" Use: you-your not: we-I Be tactful
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3. Positive Create a positive climate of communication
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4. Active Use active voice versus passive voice Active voice - subject performs action expressed by the verb Passive voice - subject receives action expressed by the verb
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Example Bill hit the baseball The baseball was hit by Bill
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Example Lightning struck the barn The barn was struck by lightning
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Example Passive: Your payment has not been received. Active: You didn't send in your payment. Passive Voice de-emphasizes ideas
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5. Unified Sentences contain only one idea Paragraphs contain only one idea Topic Sentence Thesis statement
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6. Coherent Ambiguous Pronouns Dangling Constructions Parallel Structure This That It
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Example Parallel structure Not: Your challenge is to plan, to study, and having good notes.
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Coherence through Outlining I. . ...........................................
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Unformatted text preview: A. ....................................... B. ....................................... 1. .................................. 2. .................................. a. ............................. b. ............................. II. ............................................ Proper Outline Format 7. Clear Avoid technical jargon Avoid unfamiliar words Use topic sentences 8. Concise Avoid wordiness Avoid trite phrases, useless repetition, and abstract words Use concrete, specific words 9. Readable Fog Index 10. Mechanically Sound Grammar Spelling Format Example The president thought the professor was a fool. Example Woman without her man is nothing. Memoranda Advantages A memo can: Provide a written record Transmit complex information Reach many people Format Memo To: From: Date: Subject: Purposes Request information Give instructions Introduce ideas Make announcements...
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This note was uploaded on 08/29/2011 for the course COM 3110 taught by Professor Any during the Fall '08 term at FIU.

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TenChar - A. ....................................... B.

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