Hospitality 3 - 5. Buys tickets from airlines directly 5....

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Travel: Why do people travel? 82% of travel is for pleasure 28% of travel for business 1. Walk – when a hotel overbooks rooms and so they have to accommodate the overbooked guest at another hotel. The hotel pays for the guest accommodations the guest gets a free hotel room. Business Pleasure 1. Spend more money when traveling 1. Travels more often 2. Predictable 2. Travels a lot on holidays 3. Doesn’t travel on holidays 3. Picky and more emotional 4. Don’t care a lot about hotel location 4. Very specific location for hotels
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Background image of page 2
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: 5. Buys tickets from airlines directly 5. Looks for cheaper tickets through other sources 6. Repeat business customers 6. Rarely the same customers 7. Checks into hotels later 7. Checks in usually early morning Trends in travel Eco tourism: Eco friendly hotels Restaurants Transportation Global tourism: Traveling outside of your own country Internet bookings increasing: Ticketless travel Low cost airlines: Bag cost Seating arrangements...
View Full Document

This note was uploaded on 08/30/2011 for the course HFT 1000 taught by Professor Staff during the Fall '08 term at University of Central Florida.

Page1 / 2

Hospitality 3 - 5. Buys tickets from airlines directly 5....

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online