6-23-11 - 6/23/11 Listening Hearing vs. Listening - Hearing...

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6/23/11 Listening Hearing vs. Listening - Hearing o Vibration of sound waves on eardrums - Listening o Paying close attn to what we hear Spare “Brain Time” – brain processes vocab and info much faster than people speak 5 steps to being a listener 1. Receiving 2. Attending 3. Understanding 4. Responding 5. Recalling Receiving - Process of sensing - Hearing sound waves and seeing messages - Easiest part of listening as long as there is some effort to listen - Can be impacted by noise Attending - Paying attn to the message o Focusing (sender’s job) Paying attn to parts important to the listener Senders must try to relate the message to something important to the receiver o Keying (receiver’s job) Paying attn to the important parts or at least to what the sender thinks is important Understanding - The hardest part of listening is understanding the message - Involves interpreting the meaning of the message by comparing it to past knowledge - Placing info in short-term memory o Involves recalling relevant info from long-term memory
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6-23-11 - 6/23/11 Listening Hearing vs. Listening - Hearing...

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