MGO 302 Skeleton Notes 1

MGO 302 Skeleton - MGO 302 Operations Management NC Simpson 2010 MGO 302 Production and Operations Management Skeleton Notes Note Page 1 Products

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MGO 302 Operations Management © NC Simpson 2010 Note Page 1 Products and Processes MGO 302: Production and Operations Management Skeleton Notes
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MGO 302 Operations Management © NC Simpson 2010 Note Page 2 Products and Processes OM Operations Management How do we describe thee. .. “... the process of obtaining and utilizing resources to produce useful goods and services so as to meet the goals of the organization.” “... the management of the direct resources required to produce the goods and services provided by an organization.” “... the process of managing people and resources in order to create a product or service.” “... the systematic direction and control of the processes that transform resources into finished products.” “…the management of systems or processes that create goods and/or provide services.” “…responsible for planning, coordinating, and controlling the resources needed to produce a company’s goods and services.”
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MGO 302 Operations Management © NC Simpson 2010 Note Page 3 Products and Processes WHERE DO WE FIT IN. ..
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MGO 302 Operations Management © NC Simpson 2010 Note Page 4 Products and Processes CLASSIFYING PRODUCTS: Goods vs. Services
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MGO 302 Operations Management © NC Simpson 2010 Note Page 5 Products and Processes CLASSIFYING PRODUCTS: Standardized vs. Customized
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MGO 302 Operations Management © NC Simpson 2010 Note Page 6 Products and Processes PRODUCT LIFE CYCLE Demand Time
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MGO 302 Operations Management © NC Simpson 2010 Note Page 7 Products and Processes A Production System (Any Production System) What has productivity got to do with this view of a production system?
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MGO 302 Operations Management © NC Simpson 2010 Note Page 8 Products and Processes MEASURING PRODUCTIVITY… Partial measure- Multi-factor measure- Total measure- So, if a crew of six people works 8 hours to pave 25 miles of 2 lane road, while a smaller crew of four people works 12 hours to pave 15 miles of 4 lane road, which crew is being more productive?
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MGO 302 Operations Management © NC Simpson 2010 Note Page 9 Products and Processes PRODUCTIVITY SOME EXAMPLE EXAM QUESTIONS: 1. Systems which produce highly customized products typically: a) produce in relatively high volumes b) have relatively low costs per unit produced c) have invested a great deal of money in automation d) can produce the product relatively quickly e) use relatively high skilled workers 2. Which is the correct hierarchy of management decisions (highest first)? a) Operating, tactical, strategic b) Operating, strategic, tactical c) Tactical, strategic, operating d) Strategic, operating, tactical e) Strategic, tactical, operating 3. Which of the following is (are) not an advantage of product standardization? I.
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This note was uploaded on 08/30/2011 for the course MGO 302 taught by Professor Hancock during the Fall '08 term at SUNY Buffalo.

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MGO 302 Skeleton - MGO 302 Operations Management NC Simpson 2010 MGO 302 Production and Operations Management Skeleton Notes Note Page 1 Products

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