chapter 11 - Chapter 11 Managing Individual Differences...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Personality – stable psychological traits and behavioral attributes that give a person his or her identity The Big Five Personality Dimensions - Extroversion – how outgoing, talkative, sociable, and assertive a person is - Agreeableness – how trusting, good-natured, cooperative, and soft-hearted one is - Conscientiousness – how dependable, responsible, achievement- oriented, and persistent one is - Emotional stability – how relaxed, secure, and unworried one is - Openness to experience – how intellectual, imaginative, curious, and broad-minded one is The Proactive Personality – someone who is more apt to take initiative and preserve to influence the environment Five Traits Important in Organizations 1. Locus of control – indicates how much people believe they control their fate through their own efforts a. Internal – believe you control your own destiny i. Resist close managerial supervision ii. Jobs with high initiative and lower compliance iii. Respond more to merit pays or sales commission b. External – believe external forces control you i. Highly structured jobs requiring greater compliance 2. Self-Efficacy – belief in one’s personal ability to do a task i. Learned helplessness – debilitating lack of faith in one’s ability to control one’s environment b. Assign jobs accordingly c. Develop self-efficacy 3. Self-Esteem – extent to which people like or dislike themselves, their overall self-evaluation a. People with high self-esteem
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
i. Handle failure better ii. Emphasize positives iii. Take more risks iv. Egotistical and boastful b. People with low self-esteem i. Focus on their weaknesses ii. Dependent on others 4. Self-Monitoring – extent to which people are able to observe their own behavior and adapt it to external situations 5. Emotional Intelligence – ability to cope, empathize with others, and be self-motivated a. Self-awareness – most essential trait, this is the ability to read your own emotions and gauge your moods accurately, so
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

Page1 / 7

chapter 11 - Chapter 11 Managing Individual Differences...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online