Chapter 13 MC

Chapter 13 MC - Answer: C 7. (LO 3 Quality costs) Answer: D...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 13 Performance Evaluation using the Balance Scorecard Multiple Choice 1. (LO 1 – Balanced scorecard) Answer: D 2. (LO 1 – Benefits of balanced scorecard) Answer: C 3. (LO 2 – Balanced scorecard: the learning and growth perspective) Answer: D 4. (LO 2 – Balanced scorecard: the customer perspective) Answer: B 5. (LO 2 – Balanced scorecard: internal business perspective) Answer: B 6. (LO 2 – Balance scorecard: internal business perspective)
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Background image of page 2
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: Answer: C 7. (LO 3 Quality costs) Answer: D 8. (LO 3 External failure costs) Answer: D 9. (LO 3 Prevention costs) Answer: C 10. (LO 3 Quality) Answer: D 11. (LO 4 Environmental costs) Answer: D 12. (LO 4 Environmental costs) Answer: C 13. (LO 5 Productivity measures) Answer: B 14. (LO 5 Productivity) Answer: C 15. (LO 5 Measuring efficiency and timeliness) Answer: C...
View Full Document

Page1 / 2

Chapter 13 MC - Answer: C 7. (LO 3 Quality costs) Answer: D...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online