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BUS051 HW9 - Sharon Ng Professor Henderson BUS051 12 July...

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Sharon Ng Professor Henderson BUS051 12 July 2011 Lesson 9 Homework Mary Sutton was promoted to supervisor of the highly productive first-shift employees at Calder Enterprises. Though her predecessor, Myron Hart, was very autocratic in his leadership style, Mary felt she could accomplish more by taking on a coaching style of leadership. Within the first week, however, she learned that the cohesion among the first-shift employees was so strong that she hesitated to introduce any changes for fear that they would be ignored. Further, as time progressed, Mary began to observe vast personality differences and dramatic differences in motivation levels among her employees. What are five individual factors that may substitute for leadership? Answer: Five individual factors that may substitute for leadership include individual professionalism, individual ability, knowledge, and motivation, individual experience and training, and indifference to rewards.
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