MGT Chapter 5

MGT Chapter 5 - Chapter 5 Motivation the process of...

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Chapter 5 Motivation: the process of arousing and sustaining goal-directed behavior Psychoanalysis: Sigmund Freud’s method for delving into the unconscious mind to better understand a person’s motives and needs Self-interest: what is in the best interest and benefit to an individual Need hierarchy: the theory that behavior is determined by a progression of physical, social, and psychological needs, including lower-order needs and higher-order needs - As one level of needs is met, a person progresses to the next higher level of need as a source of motivation. Hence, people progress up the hierarchy as they successively gratify each level of need. Human Needs, Theory X, Theory Y from top to bottom: - Self-actualization, esteem needs, love (social) needs (theory Y) - Safety and security needs, physiological needs (theory X) Theory X: a set of assumptions of how to manage individuals who are motivated by lower-order needs - People are by nature indolent. That is, they work as little as possible - People lack ambition, dislike responsibility, and prefer to be led - People are inherently self-centered and indifferent to organizational needs. -
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MGT Chapter 5 - Chapter 5 Motivation the process of...

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