Chapter 9

Chapter 9 - Chapter 9 Group: two or more people with common...

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Chapter 9 Group: two or more people with common interests, objectives, and continuing interaction. Characteristics of a well-functioning group are the following: - The atmosphere tends to be relaxed, comfortable, and informal - The group’s task is well understood and accepted by the members - The members listen well to one another; most members participate in a good deal of task-relevant discussions - People express both their feelings and their ideas - Conflict and disagreement are present and centered around the ideas or methods, not personalities, or people - The group is aware and conscious of its own operation and function - Decisions are usually based on consensus, not majority vote - When actions are decided, clear assignments are made and accepted by members of the group Work team: a group of people with complementary skills who are committed to a common mission, performance goals, and approach for which they hold themselves mutually accountable. Norms of behavior: the standards that a work group uses to evaluate the behavior of its members - May specify what members of a group should do, or what members shouldn’t do. - Morality norms are more important that competence norms when it comes to making decisions to work at improving the status of one’s in-group Group cohesion: the interpersonal glue that makes members of a group stick together - Cohesive groups are able to control and manage their membership better than work groups in low cohesion Social loafing: when one or more group members rely on the efforts of other group members and fail to contribute their own time, effort, thoughts or other resources to the group. - Also called free riding, social loafing is considered by some
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Chapter 9 scholars as a rational response to an experience in inequity. Loss of Individuality: also known as deindividuation, is a social process
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Chapter 9 - Chapter 9 Group: two or more people with common...

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