Chapter 12 MGT

Chapter 12 MGT - Leadership: the process of guiding and...

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Leadership: the process of guiding and directing the behavior of people in the work environment. Formal Leadership: Officially sanctioned leadership based on the authority of a formal position Informal leadership: unofficial leadership accorded to a person by other members of the organization. Followership: the process of being guided and directed by a leader in the work environment. Leadership and Management John Kotter believed that effective leaderships produces useful change in organizations and that good management controls complexity in the organization and its environment. American Express CEO Ken Chenault believes that the key to leadership success is adaptability. - Integrity, courage, being a team player, emotional intelligence (as opposed to intelligence), helping others succeed, and being proactive instead of reactive. Manager: an advocate for stability and the status quo. For Kotter the management process involves: 1. Planning and Budgeting 2. Organizing and Staffing 3. Controlling and Problem Solving Leader: an advocate for change and new approaches to problems. By Contrast, the leadership process involves: 1. Setting a direction for the organization 2. Aligning people with that direction through communication 3. Motivating people to action, partly through empowerment and partly through basic need gratification. Early Trait Theories Physical Attributes: height, weight, physique, energy, health, appearance, and age. Personality Traits: originality, adaptability, introversion-extraversion dominance, self-confidence, integrity, conviction, mood optimism, and
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emotional control. - Leader Abilities: attention has been devoted to such constructs such as social skills, intelligence, scholarship, speech fluency, cooperativeness, and insight. - There have been studies that contradict trait findings. Behavioral Theories Behavioral theories emerged as a response to the deficiencies of the trait theories. Lewin Studies Three basic styles: autocratic, democratic, and laissez-faire. Autocratic: a style of leadership in which the leader uses strong, directive, controlling actions to enforce the rules, regulations, activities, and relationships in the work environment Democratic: a style of leaderships in which the leader takes collaborative, responsive, interactive actions with followers concerning the work and work environment. Laissez-faire style: a style of leadership in which the leader fails to accept the responsibilities of the position. Ohio State Studies Initiating Structure: leader behavior aimed at defining and organizing work relationships and roles, as well as establishing clear patterns of organization, communication, and ways of getting things done Consideration: leader behavior aimed at nurturing friendly, warm working relationships, as well as encouraging mutual trust and interpersonal respect within the work unit. Michigan Studies
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This note was uploaded on 08/30/2011 for the course MGT 3305 taught by Professor Reed during the Fall '08 term at Baylor.

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Chapter 12 MGT - Leadership: the process of guiding and...

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