Comst 101 lecture PP

Comst 101 lecture PP - Decoding Messages: Listening and...

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Decoding Messages: Listening and Perception
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Goals Hearing vs. listening The listening process Fallibility of memory Importance of responding
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We think through communication Chapter from receiver’s POV
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Perception is subjective
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Selective Attention Perceptions change from moment to moment. We can only pay attention to one aspect at a time.   Necker Cube
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Selective Attention Cocktail party effect Switch attention after hearing your name
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Inattentional Blindness http://www.youtube.com/watch?v=nkn3wRyb9Bk
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Inattentional Blindness Inability to see an object or a person in our midst.
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Listening 1. Attend to stimuli 2. Interpret stimuli 3. Evaluate interpretations 4. Respond 5. Store
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Different from hearing Hearing: Physiological process Listening: Social-cognitive process
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Listening linked to good things Better job/school performance Better consumer Better partner
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Attention Focus on stimuli Voluntary Reading a book Involuntary Cell phone ring
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Improving attention Consider goal Be objective! Biased expectations lead to poor listening
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This note was uploaded on 08/31/2011 for the course COMST 101 taught by Professor Blankenship during the Spring '08 term at Iowa State.

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Comst 101 lecture PP - Decoding Messages: Listening and...

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