OB – WK 2 dq’s
Developing Global Managers:
Define ethnocentrism, and explain what Hofstede concluded about applying
American management theories in other countries.
Our text defines ethnocentrism as, “the belief that one’s native country, culture, language,
and modes of behavior are superior to all others…” (Kinicki & Kreitner, 2009, pg 65).
global organization, this type of mentality can be detrimental to its success. Therefore, it is
of extreme importance for managers to develop a global mind-set; this will, in turn, create a
more cohesive workforce and thus more easily enable culturally diverse employees to reach
common organizational goals.
According to Kinicki and Kreitner, the Hofstede Study, which measured how well U.S.
Management theories were applied in other countries, concluded that these U.S.
Management theories were not applied very well to other cultures (pg 67). The study was
based on four aspects: power distance, individualism-collectivism, masculinity-femininity,
and uncertainty avoidance; and based on the high level of variance in the results, revealed
that 1) “management theories and practices need to be adapted to local cultures;
particularly true for made-in-America management theories and Japanese team
management practices” and 2) “cultural arrogance is a luxury individuals, companies, and
nations can no longer afford in a global economy” (pg 67).
Hofstede also concluded that
there is no best way to manage across cultures; management theories need to first adapt to
the different cultures before they are applied and expected to be understood and followed.
Kinicki, A., & Kreitner, R. (2009). Organizational behavior: Key concepts, skills & best
practices (4th ed.). New York, NY: McGraw-Hill Irwin.
Explain the difference between individualistic cultures and collectivist cultures
and your personal experiences with culture shock.
Individualistic cultures are defined in our text as having, “primary emphasis on personal