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Test Review 4 (chapt 9&10)

Test Review 4 (chapt 9&10) - Consumer Behavior...

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Consumer Behavior, 9e (Solomon) Chapter 9 Buying and Disposing 1) A typical antecedent state that a consumer might encounter as he or she approaches the purchase environment is ________. A) time pressure B) sales interactions C) product disposal D) point-of-purchase stimuli 2) According to the consumer behavior model presented in the text, the ________ includes the shopping experience, point-of-purchase stimuli, and sales interactions. 3) Which of the following is considered a postpurchase process? 4) A ________ includes a buyer, a seller, a product or service and other factors, such as how the physical environment makes one feel. A) postpurchase process B) purchase process C) consumption situation D) psychological situation 5) The day reconstruction method requires a respondent to ________. 6) Others who are present in a consumer's physical and social environment when purchases are made are called ________. A) co-consumers B) by-standers C) purchase competitors D) challengers 7) Which of the following is an unpleasant psychological state? 8) Most Americans will state that they are always rushed for time even though many people have opportunities for leisure. This perception is referred to as ________.
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9) A study was conducted in different countries measuring how fast people walk and how long it takes postal workers to sell a stamp. The fastest country in the world was found to be ________. 10) Which dimension of psychological time includes the categorization of "time for me"? A) temporal orientation dimension B) planning orientation dimension C) social dimension D) polychronic dimension 11) A ________ orientation dimension distinguishes between people who prefer to do one thing at a time and those who have multitasking timestyles.
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