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Quiz 2 (chpt 5,7,8,9)

Quiz 2 (chpt 5,7,8,9) - Quiz Two Study Guide HTM 2454 The...

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Quiz Two Study Guide - HTM 2454 The following is a general guide that will provide some direction and guidance in your studying for Quiz Two, chapters 5, 7, 8, and 9. Please contact me if you have any questions (via the Chat Room, of course)! Chapter 5 Major issues in transportation- congestion, safety and security, environmental, seasonality Transportation organizations- Struggles of the airline industry FAA-Federal Aviation Administration ABA-American Bus Association. P135 CLIA-Cruise Lines International Association AAA-American Automobile Association largest single member travel group ATA-Air Transport Association (18 and 2 int. Airlines) 95% of passenger /cargo. P127- 128 Chapter 7 ASTA-American Society of Travel Agents (largest association of T&T in the world)20,000 members Consolidators Corporate Travel Departments-P207 Distribution Channels- e-travel consumer trends-P196 Hotel Sales Representative Firms-P207 The Internet versus Travel Agents-internet is cheaper but does not know client wants
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