{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

Chapter 16 MGT

Chapter 16 MGT - -Causes disruptions elsewhere There is a...

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 16 Waiting Lines - Were not generating value. Queuing Theory - Economics of waiting lines. Restaurants and traffic are most common Why is there waiting? - We can’t always preprocess during our idle time in order to avoid waiting time Waiting Lines: Managerial Implications - Customers don’t like them. It can lose customers
Background image of page 1
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: -Causes disruptions elsewhere. There is a real cost to waiting lines that are not optimized Waiting Line MGT-Balance two opposing costs: cost of service capacity and cost of customers waiting Channels and phases-Channel: how many people can we serve at once?-Phases: number of steps in a queuing system...
View Full Document

{[ snackBarMessage ]}

Ask a homework question - tutors are online