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Unformatted text preview: Speech Hearing and Listening • Hearing – physical • Listening – involves action and mental processing • Active listening – conscious and responsive participation 53% of communication directly involves listening (much lower numbers for reading, speaking, and writing) Poor listening habits – Ralph Nichols • Quickly decide that a subject is dull • Criticize the speaker’s delivery • Jump to conclusions • Listen only for facts • Outline everything rather than focusing on main points • Fake attention • Become easily distracted • Avoid difficult listening situations • Let emotional language interfere with listening to the speaker’s message • Waste the differential between the rate of speaking (125 words per minute) and the rate of thinking (400-500 words per minute) Improving Specific Listening Skills • Be mindful • Selectively attend • Listening with sensory channels • Block out distracting stimuli • Suspend judgment • Focus on main points •...
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- Fall '10
- Benjamin Lee Whorf, Linguistic relativity, Specific Listening Skills