stress - Organizational Behavior Course Model OB Outcomes:...

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Organizational Behavior Course Model OB Outcomes: Attitudes and Behaviors Effort Job Satisfaction Absenteeism Turnover Stress Workplace Violence Organizational Citizenship Behavior and Commitment Employee Theft Safety and Accidents Sexual Harassment Grievances Influenced by Managers Using Application of Individual Differences Perceptions Attributions Attitude change Values Personality Group Dynamics Reward Systems Job Design Leadership
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STRESS Definition: Stress occurs when an individual cannot adequately respond to job or org. stimuli without damage (e.g., fatigue, worry, heart disease). Established Research: Performance Stress (giving a speech, studying for a test) Conclusion: Nearly all work-induced stress is undesirable, not a bell-shaped curve
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REASONS FOR MANAGING STRESS 1. Corporate self-interest #1 Fringe benefit? Popular prescription drugs? How did stress get linked to health care costs? Control Data 2. Liability; worker’s compensation 3. Key people most affected 4. Moral/ethical/humanistic reasons
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Corporate Self-Interest: Reducing Health Care Costs Control Data Corp. 1987 case 2007: Overweight → 11.65 claims/100 FT Avg. weight → 5.80 claims/100 FT Wellmark: Has offered financial awards for some lifestyle activities Selection practices. Do not hire those who consume alcohol or smoke (e.g., Pella, Lucullan’s, Ames Fire Dept.) Choice of “carrot” vs. “stick”
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LIFESTYLE POLICIES-Updated COMPANY POLICY Gannett, General Mills, Monthly surcharge for smokers Sauer-Danfoss, Iowa Telecom Hy-Vee $10 Health Insurance reduction for nonsmokers GuideOne Discounts for not smoking or drinking; extra coverage when Alabama, South Carolina $25/month Health Insurance surcharge for use of tobacco products or excessive weight AmeriGas Get check-up or lose health insurance Turner Broadcasting First to not hire smokers Union Pacific (where legal to do so)
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Sidebar on Employees Who Smoke Smoking on decline in U.S: 1 in 5 adults, 23% of Iowans, but growing world wide Center for Disease Control says smoking costs the nation $167 billion Federal studies show smokers cost an average business $3400
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stress - Organizational Behavior Course Model OB Outcomes:...

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