MGMT_3000_Test_3_Reading_Outlines - Chapter10: 16:37 Group...

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Chapter 10: Effective Groups and Teams 16:37 Group Formation The study of group dynamics is important for two reasons: o 1. Groups teach us how to behave and help us understand who we are o 1. Groups have a powerful influence on other groups and organizations Work that is done in an organization is done through teams Group development o Group – consists of 2 or more people interacting interdependently to achieve a common goal or objective Members of a group must see themselves as forming a single unit Team – cohesive group that has a common objective o Why people join groups Formal groups are typically created to satisfy a particular organizational objective or to solve a specific problem Informal groups are created for personal reasons When individuals join a group, they voluntarily surrender part of their personal freedom People form groups for 4 primary reasons 1. Goal accomplishment – they need the help of others to achieve important goals 2. Personal identity – membership in a group helps us know more about ourselves 3. Affiliation – people like to associate with other people, particularly if they have something in common 4. Emotional support – people rely on others for emotional support and comforting o Stages of Group development Orientation (“Forming”)
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Orientation stage is when members learn about the purposes of the group and the roles of each member They must decide how the group will be structured and how much they are willing to commit themselves to it Members should get acquainted with each other and share their expectations about the group’s goals and objectives Confrontation (“Storming”) Challenging the group’s goals can be a healthy process if the conflict results in greater cohesiveness and acceptance If the conflict becomes dysfunctional, the group may dissolve or continue ineffectively Differentiation (“norming”) How the tasks and responsibilities will be divided among members and how members will evaluate each other’s performance Members often feel the group is successful as they pursue their group goals Collaboration (“Performing”) In this stage, there is a feeling of cohesiveness and commitment to a group Decisions are made through rational group discussion, and no attempts are made to force decisions or to present a false unanimity Separation (“Adjourning”) Consciously deciding to disband, usually because the group has completed its tasks or because members choose to go their separate ways Feelings of closure and compromise exist Virtual Teams o Virtual team – group that relies on technology to interact and accomplish its tasks Most of their interactions rely on various types of technology while their member are in different locations Synchronous technologies – allow team members to communicate with each other simultaneously in real time Ex: teleconferencing, instant messaging
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MGMT_3000_Test_3_Reading_Outlines - Chapter10: 16:37 Group...

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