Chapter 03

Chapter 03 - Chapter 3Ethics & Social Responsibility...

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TRUE/FALSE 1. Most people have not applied ethical standards in their everyday lives. ANS: F If you’ve experienced resentment at a line-cutter, you’ve applied ethical standards. PTS: 1 REF: 31 OBJ: 03-1 TYPE: Def TOP: 2. Ethical questions apply to narrow, defined issues and broad philosophical, social questions. ANS: T PTS: 1 REF: 32 OBJ: 03-1 TYPE: Def TOP: 3. Morals are rules people develop as a result of cultural values and norms. ANS: T PTS: 1 REF: 32 OBJ: 03-2 TYPE: Def TOP: 4. Today’s business ethics are difficult to learn because they are different from those used outside the business world. ANS: F Today’s business ethics actually consist of a subset of major life values learned since birth. PTS: 1 REF: 32 OBJ: 03-2 TYPE: Def TOP: 5. Unfortunately, most businesspeople have not progressed beyond the self-centered and manipulative actions of preconventional morality. ANS: F Preconventional morality is childlike--calculating, self-centered, and even selfish, based on what will be immediately punished or rewarded. Fortunately, most businesspeople have progressed beyond this behavior. PTS: 1 REF: 32 OBJ: 03-2 TYPE: Comp TOP: 6. Top managers who behave ethically can influence others in an organization to behave ethically. ANS: T PTS: 1 REF: 33 OBJ: 03-2 TYPE: Comp TOP: 7. A code of ethics can be an effective internal control on behavior, which is more desirable than external controls like government regulations. ANS: T PTS: 1 REF: 33 OBJ: 03-2 TYPE: Comp TOP: AACSB Ethics | TB&E Model Strategy
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8. When writing codes of ethics, businesses must ensure their codes deal with every possible situation. ANS: F Codes that are too detailed encourage employees to substitute rules for judgment. PTS: 1 REF: 33 OBJ: 03-2 TYPE: Comp TOP: 9. The greater the number of persons affected by a negative outcome, the more likely that marketers will recognize a problem as unethical. ANS: T PTS: 1 REF: 33 OBJ: 03-2 TYPE: Def TOP: 10. Sustainability refers a business’s concern for society’s welfare. ANS: F Sustainability refers to the idea that socially responsible companies will outperform their peers by fo- cusing on the world's social problems and viewing them as opportunities to build profits and help the world at the same time. PTS: 1 REF: 34 OBJ: 03-3 TYPE: Def TOP: 11. The foundation for the pyramid of corporate social responsibility is philanthropic responsibility.
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Chapter 03 - Chapter 3Ethics & Social Responsibility...

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