Chapter 14

Chapter 14 - Chapter 14Supply Chain Management TRUE/FALSE 1...

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Chapter 14—Supply Chain Management TRUE/FALSE 1. Supply chain management is completely producer-driven. ANS: F Supply chain management is completely customer-driven. PTS: 1 REF: 213 OBJ: 14-1 TYPE: Def TOP: 2. Companies that use supply chain management techniques typically also use a push promotional strategy. ANS: F They typically use a pull strategy. PTS: 1 REF: 214 OBJ: 14-1 TYPE: Comp TOP: 3. Supply chain management is a key means of differentiation for a firm and a critical component in mar- keting and corporate strategy. ANS: T PTS: 1 REF: 214 OBJ: 14-2 TYPE: Def TOP: 4. As firms become increasingly supply-chain-oriented, they develop management practices that are con- sistent with a systems approach. ANS: T PTS: 1 REF: 214 OBJ: 14-2 TYPE: Comp TOP: 5. Supplier integration requires the supply chain partners interact in ways that minimize waste and re- dundancy. ANS: T PTS: 1 REF: 215 OBJ: 14-2 TYPE: Def TOP: 6. The demand management process seeks to align supply and demand throughout the supply chain by anticipating customer requirements at each level of creating demand-related plans of action prior to ac- tual customer purchasing behavior. ANS: T PTS: 1 REF: 215 OBJ: 14-3 TYPE: Comp TOP: 7. The activities associated with the returns management process are rarely as important as other supply chain activities. ANS: F The activities associated with the returns management process have the potential to impact the firm's financial position in a major and a negative way.
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PTS: 1 REF: 217-218 OBJ: 14-3 TYPE: Comp TOP: 8. EDI is often used to replace paper documents with electronic documents containing the same informa- tion. ANS: T PTS: 1 REF: 220 OBJ: 14-4 TYPE: App TOP: 9. Managing inventory from the supplier to the manufacturer is called distribution resource planning (DRP). ANS: F This is materials requirement planning (MRP). PTS: 1 REF: 221 OBJ: 14-4 TYPE: Def TOP: 10. The goal of a materials-handling system is to handle products as infrequently as possible. ANS: T PTS: 1 REF: 222 OBJ: 14-4 TYPE: Comp TOP: 11. The six criteria important in selecting a transportation mode are relative cost, transit time, reliability, capability, accessibility, and traceability.
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Chapter 14 - Chapter 14Supply Chain Management TRUE/FALSE 1...

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