AVSC 2180 Lesson 8 - Lesson 8 Innovations Today, looking...

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Lesson 8 Innovations Today, looking back on the development of computer technology, we have the benefit of observing how the simple evolves to the complex. Over a span of less than one generation, computer technology changed the lives of human beings on a global scale. Enhanced communication, increased efficiency, expanding trade relations and the potential for improved quality of life are all benefits of technology. Management needs (demands) provided the inspiration for technical innovation. Somewhere along the path, technical capacity began to outpace observable demand. This is a very interesting phenomenon. Historically, innovation has been a function of observing a need followed by design and implementation of a means (the technology) to fill the need or resolving the problem. Now it seems, the only limitation to progress, at least with respect to computer technology, involves our ability to imagine new applications. Innovations in automated computer systems proliferate beyond the borders of the automated reservations systems. Management Information Systems (MIS) exist for virtually every aspect of airline operations from fixed asset management to human resources. Ancillary programs that support daily operations, safety and reliability in aviation are significant sectors within the industry. Computer programs execute complex calculations for scheduling flights and generating work assignments. These programs analyze volumes of data to determine the feasibility of entering or exiting markets, service pricing and human resource allocation. Much of what we take for granted is only available as the because of computer systems. Management Principles Revisited The same issues that drive the use of the automated reservation systems apply to the computer systems used for maintenance, routing, and crew scheduling: 1. Increase Efficiency 2. Improve Service 3. Expand Business Opportunity 4. Enhance Image Interestingly enough, the same Computer Reservations Systems (CRS) that evolved into Global Distribution Systems (GDS) and that were subsequently spun off as separate entities continue to provide automated solutions for the airlines for ancillary programs that support critical business functions. The following schedule published by Sabre Holding illustrates the extensive computer applications offered to support airline operations. To be fair, it should be noted that all of the major GDS systems and many of the major airplane manufacturers offer programs that support diverse operating functions in the airlines. In addition, a host of proprietary software is available from independent firms. Operate solutions specialize in: Crew management Dining and cabin services Flight operations Ground support Maintenance, repair, and overhaul Operate solutions include: Sabre® AirCrews® Suite Sabre® Flight Control Suite Sabre® Rocade® Suite Sabre® AirServ® Solutions Sabre® AirOpsTM Suite Sabre® Flight Control Suite Sabre® Rocade®
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Suite Sabre® Streamline® Suite
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AVSC 2180 Lesson 8 - Lesson 8 Innovations Today, looking...

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