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GuidelinesConductingStakeholderAnalysis

GuidelinesConductingStakeholderAnalysis - H EALTH REFORM...

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HEALTH REFORM T O O L S S E R I E S G UIDELINES FOR C ONDUCTING A Stakeholder Analysis A Partnerships for Health Reform Publication www.PHRproject.com In collaboration with: Development Associates Inc. n Harvard School of Public Health n Howard University International Affairs Center n University Research Co., LLC. Abt Associates Inc. n 4800 Montgomery Lane, Suite 600 n Bethesda, MD 20814 n Tel: 301-913-0500 n Fax: 301-652-3916 Funded by: The U.S. Agency for International Development
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Guidelines for Conducting a Stakeholder Analysis Prepared by: Kammi Schmeer Abt Associates Inc. Health Reform Tools Series
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ii Stakeholder Analysis Mission The Partnerships for Health Reform (PHR) Project seeks to improve people’s health in low- and middle-income countries by supporting health sector reforms that ensure equitable access to efficient, sustainable, quality health care services. In partnership with local stakeholders, PHR promotes an integrated approach to health reform and builds capacity in the following key areas: > Better informed and more participatory policy processes in health sector reform; > More equitable and sustainable health financing systems; > Improved incentives within health systems to encourage agents to use and deliver efficient and quality health services; and > Enhanced organization and management of health care systems and institutions to support specific health sector reforms. PHR advances knowledge and methodologies to develop, implement, and monitor health reforms and their impact, and promotes the exchange of information on critical health reform issues. PHR is implemented by Abt Associates Inc., under Contract No. HRN-C-00-95-00024, Project No. 936-5974.13, for the United States Agency for International Development (USAID), in collaboration with Development Associates, Inc., Harvard School of Public Health, Howard University International Affairs Center and University Research Co., LLC. Additional copies of this and other PHR publications can be requested from PHR’s Resource Center via email at [email protected] or downloaded from the project’s website at www.phrproject.com. November 1999 Recommended Citation Schmeer, Kammi. 1999. Guidelines for Conducting a Stakeholder Analysis. November 1999. Bethesda, MD: Partnerships for Health Reform, Abt Associates Inc.
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Stakeholder Analysis iii Table of Contents Acknowledgements ........................................................................................................................ v Introduction ................................................................................................................................................ 1 Stakeholder Analysis at a Glance .............................................................................................................. 3 Step 1: Planning the Process ..................................................................................................................... 5 Step 2: Selecting and Defining a Policy ................................................................................................... 7 Step 3: Identifying Key Stakeholders ....................................................................................................... 8 Step 4: Adapting the Tools ...................................................................................................................... 10 Step 5: Collecting and Recording the Information .............................................................................. 13 Step 6: Filling in the Stakeholder Table ................................................................................................. 14 Step 7: Analyzing the Stakeholder Table ............................................................................................... 17 Step 8: Using the Information ................................................................................................................ 20 Bibliography .............................................................................................................................................. 27 Annex A: Sample General List of Stakeholders .................................................................................... 29 Annex B: Definitions of Stakeholder Characteristics and Instructions for Filling in Stakeholder Table ............................................................................................................................. 31 Annex C: Sample Stakeholder Table ...................................................................................................... 33 Annex D: Sample Stakeholder Interview Questionnaire ...................................................................... 35 Annex E: Sample Information Transfer Reference Chart .................................................................... 37
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Stakeholder Analysis v Acknowledgments I would like to thank Derick Brinkerhoff of Abt Associates Inc. for his guidance in the process of
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