chap3 - Business Ethics CHAPTER 3 ETHICAL PRINCIPLES, QUICK...

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CHAPTER 3 ETHICAL PRINCIPLES, QUICK TESTS, AND DECISION MAKING GUIDELINES Business Ethics
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Ethical Dilemmas An ethical dilemma is a problem or issue that confronts a person, group or organisation and that requires a decision or choice among competing claims and interests, all of which may be unethical. Training, courses, seminars Ethical principles (right, duty, fairness, justice) Decision rules Causes using ethical principles with stakeholder approval Role plays Ethical dilemmas In-depth discussions Shared experiences Inform biases with ethical reasoning, principles, examples Effects on stakeholder belief systems (individual, group, organisation). Changes in: Perception Assumption Motivations Norms Values Organisational and work group cultures Create awareness and use of ethical guidelines and motivations Resulting changes in Behavior Decisions Actions Policies Procedures Actions and decisions reflect responsibility toward stakeholder obligations Ethical education inputs Transformation Outputs
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Severe risks High risks Guarded risks Putting own interests ahead of organisation Lying to employees Abusive behavior Stealing/interest abuse Misreporting hours worked Lying to stakeholders Discrimination Safety violations Improper hiring practices Sexual harassment Provision of low quality goods and services Environmental violations Misuse of confidential organisational information Alteration of documents Alteration of financial records Using competitors’ inside information Levels and Types of Ethical Issues and Dilemmas Individual or professional level Organisatio nal level Industry level Societal, internationa l, global level
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5 ethical decision making principles Belief Systems Source of Moral Activity Utilitarianism (Calculation of Costs of Benefits) Moral authority is determined by the consequences of an act. An act
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chap3 - Business Ethics CHAPTER 3 ETHICAL PRINCIPLES, QUICK...

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