Misty Charnesky—Week 6 ToolWire

Misty Charnesky—Week 6 ToolWire - Misty...

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Misty Charnesky—Week 6 ToolWire Title IT205 Smart Scenario - Determining the Impact of CRM Software on Business Success Email to Boss RE: Emergency Executive meeting TOMORROW at 9:00AM Revenues are down which means less spending and a drop in membership. We need a plan to raise membership and  increase revenue. Having a reward system for the consumers may help. We need to rise overall spending with current  consumers and gain more members to increase revenue even more.  _______________________________________________________________________________________ From: Boss Subject: Emergency Executive Meeting TOMORROW at 9:00AM Just got off the phone with the Bean Counters and revenues are down! I need to know what each of you is going to do  to fix this problem, pronto! We are meeting tomorrow at 9:00AM sharp, come prepared to deliver a Presentation and  Executive Briefing addressing what your department can do to right the ship. Heck, I can't wait that long. I need a Reply from each of you RIGHT NOW. In your RSVP for tomorrow's meeting, give  me the key challenges that are facing your department and causing this sudden, unacceptable decline. Boss Airline Survey - Bad How would you rate your Overall Satisfaction with this Airline? The overall service was horrible and at times even rude. A lot of unnecessary paperwork that no one seems to care to  read. Customer satisfaction definitely is not on the top of "Almost on Time" airlines. I would rate the experience overall,  on a 1-10 scale with 1 being very bad and 10 being very good, a 2. The entire experience was disappointing. Reservation Experience?
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This note was uploaded on 09/05/2011 for the course ECON 101 taught by Professor Smith during the Spring '11 term at University of Phoenix.

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Misty Charnesky—Week 6 ToolWire - Misty...

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