MGIM 4878 - Summer11- Chapter 9

MGIM 4878 - Summer11- Chapter 9 - Outline Chapter 9...

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Chapter 9 Staffing, Training, and Compensation for Global Operations Page s 2 1. Staffing, Training & development 2. Compensation 3. Comparative management focus Outline 1. Staffing, Training and Development Page s 4 Ethnocentrism vs. Polycentrism Ethnocentrism s describes the attitude of those who operate from the assumption that their ways of doing things are best Polycentrism s Opposite to ethnocentrism s Attitude and openness towards other cultures s Other cultures is recognized and appreciated
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Page s 5 Strategic Mode, Organizational Variables, and Staffing Policy s Bullet point s Bullet point – Sub Bullet Aspect of Enterprise Ethnocentric Polycentric Regiocentric Global Strategic Orientation International Multidomestic Regional Transnational Perpetuation Expatriates used for key positions Locals used for key positions locally Regional people used regionally Best people used anywhere Evaluation and control Home standards applied Determined locally Determined regionally Globally integrated Rewards High at home; low in subsidiaries Wide variation Based on contribution to regional objectives Based on contribution to local and worldwide objectives Page s 6 6 Expatriate Selection Job factors Relational dimensions Motivational state Family situation Language skill 5 criteria of success Predictors of expatriate success : Stress tolerance Extraversion Page s 7 Expatriate performance management – issues s Selection based on headquarters criteria s Inadequate preparation, training, orientation s Alienation or poor support from headquarters s Inability to adapt to the local culture Page s 8 Expatriate performance management – issues s Problems with spouse and children s Insufficient compensation and financial support s Poor programs for career support and repatriation
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Page s 9 Cross – Cultural Training Irritation & hostility Honeymoon Gradual Adjustment Biculturalism Subculture shock Page s 10 Training Techniques Area studies Culture assimilators Field experiences Host – family surrogate Language training training Sensitivity Training techniques Page s 11 Forming close working relationship
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MGIM 4878 - Summer11- Chapter 9 - Outline Chapter 9...

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