437782154-Applied-Business-Tools-and-Technology.docx - St John Paul II College of Davao Envision to Become a Recognized Provider of World-Class

437782154-Applied-Business-Tools-and-Technology.docx - St...

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St. John Paul II College of DavaoEnvision to Become a Recognized Provider of World-Class Professionals(Graduate Attributes: Inquisitive, Innovative, Inspiring and Ingenious)College of Hospitality and Tourism ManagementCourse SyllabusCourse Code: HPC 103Credit Units: 3Course Title: Applied Business Tools and Technologies Course Component: Lecture 3 UnitsPrerequisite(s): THC108Course Description: This course identifies common tools, technology and techniques used in the tourism and hospitality industry. Design to primarily on student’s ability to recognize, evaluate and integrate business technologies in order to create value, solve contemporary issues, and gain competitive advantage in what has become a tech-driven business environment in the tourism industry.The student must know the technological principles of the functioning of ecommerce systems, various types of business models of e-commerce systems, various forms of payment services in e-commerce, internet-based marketing. The student should be able to select and implement an effective strategy of e-commerce for its tourism business.Course Outcomes:At the end of the course the students will be able to;1.Articulate and discuss the latest developments in the field of information and communication technology in tourism and hospitality industry.2.Perform basic functions of management such as planning, organizing, leading and controlling.3.Apply information and communication technology skills required by business environment 4.Manage and market service oriented business organization5.Show ability to perform in a multicultural work place and work effectively as a team in globally- diverse environment.6.Exemplify professional, social and ethical responsibility.7.Utilize various communication channels proficiently in dealing with guest and colleagues.1
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PRELIM PERIODLearning OutcomesTopicStudent LearningActivitiesAssessmentResourcesAt the end of the lesson, the student must be able to:Week 1: Overview of the common businesstools and technology in the Tourismindustry1.Demonstrate knowledge in defining technological terms.2.Identify and access business tools required to achieve workoutcomes3.Develop criteria to identify which tools are to be monitored and controlled to ensure that time and effort is devoted to managing the proper and important tools.4.Review and analyse literature on different business tools and technology.5.Use business tools efficiently and effectivelyBusiness Tool TerminologiesBusiness tools & its examplesA.Tool Considerations B.associated equipmentDefining a Business toolClassification of Business ToolsThe Usage of Business ToolsVocabulary Jeopardy (divide the class in two teams)Interactive discussionInteractive brainstormingPeer ReviewProvide the students with areal-world case for the students to study.
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  • Summer '15
  • Mr. Chavez
  • tourism industry, Computer reservations system, travel agency

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