4 - SOCIAL BEHAVIOR AND PERSONALITY, 2009, 37(10),...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
JOB DEMAND, EMOTIONAL AWARENESS, AND JOB SATISFACTION IN INTERNSHIPS: THE MODERATING EFFECT OF SOCIAL SUPPORT F EI -C HUAN C HEN National Yunlin University of Science and Technology, Yunlin, Taiwan, ROC E DWARD C. S. K U National Kaohsiung Hospitality College, Kaohsiung, Taiwan, ROC Y I -H WAN S HYR National United University, Miaoli, Taiwan, ROC F EI -H UNG C HEN Chaoyang University of Technology, Taichung, Taiwan, ROC S HUO -S HIUNG C HOU Tunghai University, Taichung, Taiwan, ROC This study was aimed at determining how job demand and emotional awareness affect the job satisfaction of students. Internships are vital for hospitality students because they allow them to experience real job situations while they are in school, thus providing them with realistic expectations about their careers. Participants were 632 Taiwanese undergraduates of hospitality internships who were recruited using a mailed questionnaire survey. The model and hypotheses were tested using a structural equation modeling (SEM) approach. Results indicated that emotional job demand and emotional awareness were positively associated SOCIAL BEHAVIOR AND PERSONALITY, 2009, 37 (10), 1429-1440 © Society for Personality Research (Inc.) DOI 10.2224/sbp.2009.37.10.1429 1429 Fei-Chuan Chen, Associate Professor, Graduate School of Technological and Vocational Education, National Yunlin University of Science and Technology, Yunlin, Taiwan, ROC; Edward C. S. Ku, Assistant Professor, Department of Travel Management, National Kaohsiung Hospitality College, Kaohsiung, Taiwan, ROC; Yi-Hwan Shyr, Associate Professor, Department of Industrial Design, National United University, Miaoli, Taiwan, ROC; Fei-Hung Chen, Associate Professor, Department of Social Work, Chaoyang University of Technology, Taichung, Taiwan, ROC; Shuo-Shiung Chou, Lecturer in the Department of Hospitality Management, Tunghai University, Taichung, Taiwan, ROC. Appreciation is due to anonymous reviewers. Please address correspondence and reprint requests to: Edward C. S. Ku, Department of Travel Management, National Kaohsiung Hospitality College, 1 Sung-Ho Road, Hsiao-Kang Kaohsiung, Taiwan, ROC. Phone: 886-7-806-0505 ext. 1220; Email: edwardku@mail.nkhc.edu.tw
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
THE MODERATING EFFECT OF SOCIAL SUPPORT 1430 with emotional display rules, and emotional display rules were positively associated with job satisfaction, with social support playing a moderating role. Keyword: emotional awareness, display rules, job satisfaction, job demand internship. A successful hospitality and tourism academic program produces graduates who have the benefit of having had high-quality learning experiences, and who consequently have the knowledge, skills, and ability to meet the needs of the industry (Harris & Zhao, 2004; Teng, 2008). To achieve this, schools provide tourism and hospitality courses that emphasize the importance of practical training, and make efforts to develop internship programs for students (Lam & Ching, 2007). A challenge currently being faced in Taiwan is the development
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 09/06/2011 for the course TOURISM 101 taught by Professor Variety during the Summer '10 term at University of Santo Tomas.

Page1 / 13

4 - SOCIAL BEHAVIOR AND PERSONALITY, 2009, 37(10),...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online