SPCM1500 Exam 2 Study Guide

SPCM1500 Exam 2 Study Guide - StudyGuideSPCM1500Exam2

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Study Guide - SPCM 1500 – Exam 2  Nonverbal Communication – Chapter 5  Types of nonverbal communication (notes)  Repeating: sends same message as verbal communication  o I’m sad.  Emphasizing: reinforce the verbal message  o Pointing, yelling, fist pound Regulating: making the verbal stream longer or shorter  o Raising hand, nodding, shake head, Hitch example: fiddling with keys to signal Alberto keep talking Complementing: adding unique meaning  o “I had a really good time on this date. Face starts flushing and turns red.- adds new meaning that  she’s nervous or head over heels o Physiological features o Getting engages and crying (happy but overwhelmed) Contradicting: Nonverbal message is counter to the verbal message  o Sarcasm: “This will be so fun…” tone suggest sarcasm suggesting it won’t be fun Substituting: Nonverbal message takes place of a verbal message o “Are you ok?” starts crying means no o “Will you marry me?” nods head, sticks out hand o “Hello” wave, Thumbs up, Nods/shakes  Types of nonverbal codes (book and notes) 1. Visual-Auditory Codes a. Kinesics (body movement) i. Delivery: shared understanding- nod ii. Citing: acknowledge feedback iii.  Seeking: request agreement/clarification 1. Tap on the arm, wave  iv. Turn gestures: Eye contact, raising eye brows, nod, pausing, smiling, leaning in b. Physical Appearance/Adornment  i. Things on your physical person: Clothes, religious necklace, tattoos, jewelry, piercings ii. Body size, skin color, hair color/style, body artifacts c. Facial communication d. Paralanguage (voice): how you say it 2. Contact Codes a. Haptics (touch) i. Positive affect: hug, hand on shoulder, high five ii. Playful: shoulder punch, pinch, tickling, poking (to lighten the interaction) iii. Control: hand on shoulder, holding hands with little kid, slap hand on mouth  iv. Ritualistic: (part of culture) shaking hands, kiss, hug v. Task vi. Accidental vii. Hybrid: (any of the two combined): Ritualistic & positive affect: hug, kiss
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b. Proxemics (space): how communication is influenced by space and distance i. Intimate ii. Personal iii. Social iv. Public  3. Public and Time Codes a. Environment: physical setting in which our behavior takes place; lighting, room design b. Chronemics (time): how people perceive and structure time and communication i. Technical (scientific), formal (society formally teaches), informal (duration, punctuality) ii. Technical time (scientific time) iii. Formal time (what society teaches us about time) 1. Military 24-hour system iv. Informal time (how we use it on a daily basis) 1. Time at work vs. time with family vs. grocery
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This note was uploaded on 09/07/2011 for the course SPCM 1500 taught by Professor Emmelhainz during the Summer '07 term at University of Georgia Athens.

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SPCM1500 Exam 2 Study Guide - StudyGuideSPCM1500Exam2

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