session_8_10-25-10_

session_8_10-25-10_ - Management 670 Session 8...

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Unformatted text preview: Management 670 Session 8 Organizational Culture Organizational Culture Organizational Culture Culture: a set of unwritten values, beliefs, understandings & ways of thinking shared by members of an organization. set of values, norms, guiding beliefs, and understandings that is shared by members as the correct way to think, feel, and behave. (Daft, p. 374) Culture is a system of shared values (defining what is important) and norms (defining appropriate attitudes and behaviors). (Chatman & Cha, p. 21) Culture Culture Norms: widely shared and strongly held social expectations about attitudes and behavior, where noncompliance leads to sanctions/punishment. Values: beliefs about what is really important. What is important here? Norms + Values = Foundation of Culture 4 Two Levels of Corporate Culture Two Levels of Corporate Culture Observable Symbols Ceremonies, Stories, Slogans, Behaviors, Dress, Physical Settings Underlying Values, Assumptions, Beliefs, Attitudes, Feelings Two Levels of Culture Two Levels of Culture Observable: symbols, ceremonies, stories Un-observable as true culture: underlying values, assumptions, beliefs, attitudes, feelings Culture displays itself in many ways, typically evolve into a patterned set of activities carried through social interactions These patterns can be used to interpret culture Purpose Purpose Culture provides a sense of organizational identity and commitment to beliefs and values Often the founders or leaders values are reflected by the culture Serves 2 functions: Integrate members so that they know how to relate to each other Help the organization adapt to the external environment Interpret Culture Interpret Culture Rites & ceremonies Stories & myths Symbols Organizational structures Power relationships Control systems True/False True/False Top managers typically focus their energy more on strategy and structure than on corporate culture. Aligning Culture to Organization Aligning Culture to Organization & External Environment & External Environment Corporate culture should reinforce the...
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session_8_10-25-10_ - Management 670 Session 8...

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