This preview has intentionally blurred sections. Sign up to view the full version.View Full Document
Unformatted text preview: relations, and systems • Continuous improvement of organizational quality through control • Involve employees in the creation of organizational quality • Responsiveness to market conditions and “organizational stakeholders” Quality • Tenets of quality o Organizational image = team, with players and coaches o Function of communication = to create, manage, and improve organizational quality o Quality of? Final product Organizational culture Production processes Public image and more… Plan -> policy revisited What went wrong in the text “How a plan became a policy” • How come •...
View Full Document
- Fall '07
- final product, organizational image, organizational quality