AST-SEPT03-GM-SES-2

AST-SEPT03-GM-SES-2 - International Institute of...

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Unformatted text preview: International Institute of Information Technology General Management Session 2 Session 2 General Management Pankaj Roy Gupta Purpose & Agenda Session Objectives Understand the three branches of the traditional viewpoint of management: Bureaucratic Scientific Administrative Explain the behavioral viewpoints contribution to management Describe how managers can use systems and quantitative techniques to improve employee performance State the two major components of the contingency viewpoint Explain the impact of the need for quality on management practices LIMIT : 45 Minutes History of Management Thought 1890 1900 1910 1920 1930 1940 1950 1960 1970 1980 1990 2000 1890 1900 1910 1920 1930 1940 1950 1960 1970 1980 1990 2000 Traditional Traditional Viewpoint Viewpoint Quality Quality Viewpoint Viewpoint Contingency Contingency Viewpoint Viewpoint Systems Systems Viewpoint Viewpoint Behavioral Behavioral Viewpoint Viewpoint Hierarchical Organization Chart Middle Manager Middle Manager Top Manager Top Manager First-Line Manager First-Line Manager First-Line Manager First-Line Manager Work Group Work Group Work Group Work Group Work Group Work Group Work Group Work Group Characteristics of Traditional Management Administrative Characteristics Rules Impersonality Division of Labor Hierarchy Authority Structure Lifelong Career Commitment Rationality Focus Whole Organization Traditional...
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AST-SEPT03-GM-SES-2 - International Institute of...

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