AST-SEPT03-GM-SES-7

AST-SEPT03-GM-SES-7 - General Management...

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General Management MSP-AST (September 2003 Batch) MSP-AST (September 2003 Batch) Planning and Decision Aids Planning and Decision Aids General Management – Pankaj Roy Gupta
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General Management – Pankaj Roy Gupta International Institute of Information Technology       Understand knowledge management as a means of creating and  utilizing an information base and building on an organization’s  intellectual assets Understand the basic features of the Delphi technique, simulation,  and scenario forecasting aids Understand Osborn’s creativity model for stimulating adaptive  and innovative decisions Understand two quality management decision aids — benchmarking and the Deming cycle
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General Management – Pankaj Roy Gupta International Institute of Information Technology Knowledge Management KM is the art and science of creating,  measuring, distributing, enhancing,  evaluating and integrating the  information base of an organization and  building on its intellectual assets.
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International Institute of Information Technology Components of Knowledge Management Explicit Knowledge Tacit knowledge Enabling knowledge Books, journals, government  data, news feeds Employee information, 
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AST-SEPT03-GM-SES-7 - General Management...

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