MGMT605_Lecture_4_Spr10

MGMT605_Lecture_4_Spr10 - Session 4: Motivation Todays...

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Lecture 4 1 Session 4: Motivation Today’s Agenda: Motivation Theories Pay for Performance – Safelite Autoglass case
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Lecture 4 2 Goals for Today Introduce key theories of motivation and understand how each works within an organization Discuss role of monetary rewards as a motivator (e.g., pay for performance)
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Lecture 4 3 Motivation Motivation – the individual forces that account for the direction , level and persistence of a person’s effort at work Direction – choice of alternatives (e.g., quality vs. quantity) Level – amount of effort put forth Persistence – length of time invested
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Lecture 4 4 Modern Times Video Modern Times Video How does management try to motivate employees in the video? Does this approach work? Why or why not? What other approaches might management try?
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Lecture 4 5 Theories of Motivation Content Theories focus on individual needs that motivate behavior Process Theories examine thought processes that motivate behavior Maslow’s Hierarchy of Needs Alderfer’s ERG Theory McClelland’s Acquired Needs Herzberg’s Two-Factor Theory Equity Theory Expectancy Theory Goal Setting Theory
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Lecture 4 6 Maslow’s Hierarchy of Needs Assumes: lower-order needs must be met before other needs serve as motivators Higher-order Needs Lower-order Needs
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Lecture 4 7 Alderfer’s ERG Theory
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Lecture 4 8 Alderfer’s ERG Theory Assumes: more than one need may be activated at same time (unlike Maslow)
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Lecture 4 9 McClelland’s Acquired Needs Assumes: needs preferences correlate to certain kinds of jobs Need for Achievement Need for Affiliation Need for Power
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MGMT605_Lecture_4_Spr10 - Session 4: Motivation Todays...

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