MGMT605_Lecture_5_Spr10

MGMT605_Lecture_5_Spr10 - Session 5: Group Dynamics and...

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Lecture 5 1 Session 5: Group Dynamics and Effective Teams Handed back: Safelite Autoglass Cases Hand in: Completed career surveys with your name on it Framework for Analyzing Work Groups Merit Corp mini-case Application to Consulting Project Teams After the Crash exercise Should have “PART 1” completed already
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Lecture 5 2 Goals for Today Understand what managers need to know to participate effectively in and lead work groups Learn interpersonal skills for improving team process Gain experience making decisions in a group
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DESIGN FACTORS Overview of Work Group Behavior Model Lecture 5 3 CONTEXT PEOPLE TASK REQUIREMENTS FORMAL ORGANIZATION CULTURE OUTCOMES Assumptions: All components are interconnected System is dynamic – changes to one part of model can change entire model Feedback Loop
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Group Context Lecture 5 4 Purpose for which the group was created Physical setting in which the group works Company size, nature of business, location, past history and proposed future Stakeholders: Competitors, suppliers and regulators Systems: Political, social, economic, legal Org managers cannot control every aspect of context Most environmental factors are out of org manager’s control Team managers can control almost none of these factors
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Group Design Factors Lecture 5 5 These are org manager’s best chance to influence team Team manager will have varying degrees of control over these elements People - Skills and interests - Learning styles - Values and assumptions - Preferences for variety, structure, etc. Task Requirements
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MGMT605_Lecture_5_Spr10 - Session 5: Group Dynamics and...

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